Jeff Garton is a career HR professional and ASTD best-selling author who developed the concept and wrote the first book on the topic of career contentment. His company develops innovative learning resources and training programs that show employers how to improve performance, productivity, and retention by teaching employees how to achieve and maintain their career contentment.
Does making employees satisfied and engaged motivate them to improve productivity and retention? Contrary to popular thinking, making employees satisfied and engaged does not directly motivate them. If anything, it opens the door for employees to complain about wanting more, new, and improved things to keep them satisfied.